Please reach us at info@everpawspetcare.com if you cannot find an answer to your question.
EverPaws Petcare LLC proudly serves Chester and Montgomery Counties, including Malvern, Exton, West Chester, Phoenixville, King of Prussia, and many surrounding communities. If you’re unsure whether you’re within our service area, feel free to reach out! We’re always happy to check!
We provide personalized pet care for dogs, cats, and a variety of small animals and exotic pets. Our services include:
Yes! We love caring for all kinds of animals. We have experience with rabbits, guinea pigs, hamsters, birds, reptiles, fish, and other exotic pets. If you have a unique pet, just let us know and we’d be happy to discuss their care needs!
Yes! Every new client receives a complimentary meet and greet before services begin. This allows us to get to know you and your pets, review their routine, answer any questions, and ensure everyone feels comfortable.
Absolutely. We specialize in caring for pets who need a little extra patience and understanding. Whether your pet is reactive, fearful, senior, recovering from surgery, requires medication, or simply has a unique personality, we tailor our care to their individual needs and comfort level.
Yes! We can administer most medications, including oral medications, topical medications, eye and ear medications, and injectable medications when appropriate instructions are provided.
Simply contact us through our website, email, phone, or social media. Once we confirm availability, we’ll schedule your complimentary meet and greet before your first service.
We recommend booking as early as possible, especially for holidays, weekends, and vacation periods. While we always do our best to accommodate last-minute requests, availability cannot be guaranteed.
Yes! We believe communication is important. After each visit or walk, you’ll receive an update that may include photos, potty breaks, meals, medications given, and a summary of how your pet did.
Your pet’s safety is always our top priority. In the event of an emergency, we will make every reasonable effort to contact you immediately. If veterinary care is necessary and you cannot be reached, we will transport your pet to your preferred veterinarian or the nearest emergency veterinary hospital, following the emergency authorization provided during registration.
We accept several convenient payment methods, including Venmo, Cashapp, Zelle, and Cash. Payment details will be discussed during the booking process. Payment is due according to the terms outlined in your service agreement.
Yes. Certain bookings, including overnight stays and extended reservations, may require a non-refundable deposit to secure your dates.
We understand that plans change. Please refer to our cancellation policy outlined in your service agreement. Providing as much notice as possible allows us to better accommodate other clients.
Your pet’s health, happiness, and well-being are at the heart of everything we do. We treat every pet like family, provide individualized care, maintain open communication with pet parents, and strive to create a calm, positive experience during every visit.
We’re always happy to help! If you don’t see your question here, please don’t hesitate to contact us. We’d love to chat and help you determine if EverPaws Petcare LLC is the perfect fit for you and your pets.
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